Changelog

3/31/2021

1. Service Locations
   • expose List Program Types endpoint for service_location

2/27/2020

1. Service Locations
   • expose Get Department endpoint for service_location
   • expose List Departments endpoint for service_location

4/25/2019

1. Cases
   • Added asset_id filter to List cases.
   • Added created_after filter to List cases.
   • Added created_before filter to List cases.
   • Added customer_id filter to List cases.
   • Added ro_number filter to List cases.
   • Added service_location_id filter to List cases.
   • Added updated_after filter to List cases.
   • Added updated_before filter to List cases.

11/15/2018

1. Cases
   • Added closed filter to List cases.

11/8/2018

1. Cases
   • Added pagination to List cases.
   • Added assignee_id filter to List cases.

6/20/2018

1. Assets
   • Added ro_number filter to List cases for an asset.

2/1/2016

1. Estimates
   • Added update endpoint for estimate item parts.

4/24/2015

1. Estimates
   • Implemented creating and updating items
   • Implemented creating and removing parts
2. Bug fixes
   • Return 201 on note create.
   • Return 404’s for all not found resources
   • Return a 422 response for malformed file uploads.

2/12/2015

1. Notifications
   • Endpoints can be enabled/disabed outside of modifying event registrations.
   • Add 30 minute processing statistics for endpoints in the Case UI.
   • Endpoints can be tested manually from the admin UI in Case.
2. Cases
   • Added assetCheckInTime to case resource
3. Bug fixes
   • Assignee correction for fleets
   • Replace 500 with 422 when creating a case for a service location

1/15/2015

1. Assets
   • Added listing cases for an asset

10/7/2014

1. Assets
   • Remove /assets/search in favor of /assets
2. Notifications
   • Added timestamp to notification message body
   • Added retry for failed notifications
   • Added failure email when retry limit is reached
   • Fixed issue involving ‘update’ notification being sent on create.
3. Performance improvements and bug fixes

9/12/2014

1. Service Locations
   • Add filtering and sorting to service locations.
   • Add service requests for fleets.
2. Notifications
   • Improve issue of duplicate notifications when creating cases.

9/5/2014

1. Cases
   • Add Driver Name and Driver Phone to case request/response
   • Add writable custom complaints on case create/update
2. Notifications
   • Improve issue of duplicate notifications.

8/29/2014

1. Profiles
   • Enable dealer group management profiles to receive notifications for group members.
2. Cases
   • Fixed structure of custom complaints in case response.
3. Errors
   • Added validation feedback on 400 - Bad Request responses.

8/26/2014

1. Service Locations
   • Create cases for service locations in a group
2. Cases
   • Add appointment times to case request and response.
   • Add multiple complaints to case response.
   • Add closed to case response.
   • Add open and close actions.
   • Make cases created by service locations immediately visible on fleet dashboard.

8/1/2014

1. Cases
   • Added customerURL to the case response

7/28/2014

1. Customers
   • Added the /customers endpoint
   • Added the ability to filter and sort the results of the /customers endpoint
2. Attachments
   • Fixed an issue preventing filename overrides
3. Profile
   • Fixed an issue preventing the lookup of available users

7/16/2014

1. Attachments
   • Added ability to create attachments.
2. Customers
   • Added ability to lookup customers by id
3. Notes
   • Added default sender and recipient

7/2/2014

1. Cases
   • Redesigned XML schema.
   • Update cases.
2. Assets
   • Search by VIN, unit number or serial number.
   • Lookup by id.
3. Notes
   • Fixed bug where public flag was always false for notes created through the API.
4. Status Lookups
   • Case statuses can now be looked up for existing cases.
5. Assignee Lookup
   • Assignees can now be looked up for existing cases.

6/11/2014

1. Case
   • Read-only lookup of senders and recipients eligible for note creation.
2. Notes
   • Create API

5/21/2014

1. Attachments
   • Read-only API
   • Callbacks
2. Case
   • Read-only API
   • Callbacks
3. Notification message
   • Consolidated into a single message specifying the event type, the resource type that generated the event, and other helpful fields.
4. Schema updates for naming consistency

5/5/2014

1. Note created/update callbacks are available for testing.
   • Configuration must be set up for them to be issued.
   • Only HTTP Basic authentication is supported for this release. Token based OAuth will follow in the next release.
2. Initial management UI is available for API profiles.
   • Visibility of credentials
   • Callback endpoint creation and management
3. Notes response extended to include case href.

4/9/2014

1. Read only notes are implemented and available for testing. See Notes.
   • Sender and Recipient href tags are not implemented with data as the endpoint is not yet present.
   • The identifiers being returned for notes/cases/users are temporary and will be replaced in subsequent releases. Though the identifiers will change the structure of the URLs should remain consistent.

3/28/2014

1. Authentication test endpoint is implemented and available for testing. See Authentication.